Creating a Tenancy

When you are satisfied with your applicant(s) for a particular property and wish to proceed with them, you will need to create a tenancy. This will allow you send the tenancy details to our Utility Registration partner, Notify.

How to create a tenancy on River

1.  When you login to your River dashboard, click Applicants.

2. Click the checkbox beside the name of each applicant that you would like to group together to create a tenancy for a particular property.

3. The applicants will automatically move to the top of the page. Click the green Create Tenancy button.

4. The Tenancy modal will pop up and ask you to enter a start date, deposit and rent amount, and select whether the rent will be paid weekly or monthly.

5. Select your lead tenant by clicking the circle next to their name.

6. Select whether you would like to send the tenancy details to our Utility Concierge Partner, Just Move In and what information you would like to send.

7. Do a final check over all of the information you have entered, and if everything is correct, click Confirm Tenancy Group.