Applicant Advice and Troubleshooting
- Why is my applicant not eligible for Rent & Legal Protection?
- I have sent a MyRentalCV invite but the applicant has said this has not been received. Why is this?
- An applicant said they have shared their profile with me, why can’t I see this?
- My applicant’s reference is still outstanding. How do I send a reminder?
- My applicant has sent a reference request to the wrong email address. How do I amend this?
- My applicant’s email address is incorrect. How do I amend this?
- Why isn't my applicant's credit check working?